Shipping & Delivery Policy
TrailerMart delivers horseboxes and trailers nationwide across all nine South African provinces.
Delivery Areas
TrailerMart delivers horseboxes and trailers nationwide across all nine South African provinces: Gauteng, KwaZulu-Natal, Western Cape, Eastern Cape, Free State, Mpumalanga, Limpopo, North West, and Northern Cape. Delivery to remote or difficult-access rural areas may incur an additional charge, which will be confirmed before dispatch.
Delivery Timelines
- In-stock units: typically dispatched within [X] business days of full payment or deposit clearance, depending on your delivery location.
- Order-in / imported models (e.g. Cheval Liberte, Equi-Trek, Bockmann): lead times depend on manufacturer production and shipping schedules and will be confirmed in writing at the time of order.
- Used stock: available for collection or delivery once the sale and any required roadworthy/inspection steps are finalised.
Delivery Costs
Because horseboxes and trailers vary significantly in size and weight, delivery cost is calculated per order based on the specific trailer, delivery address, and distance. An exact delivery quote is provided before you confirm your order.
Collection
Customers are welcome to collect their horsebox directly from our premises at [physical address] by prior arrangement.
Delivery Method
Trailers are delivered either via professional trailer-transport carrier or towed directly by our team, depending on distance and trailer type.
Damage on Delivery
Please inspect your horsebox at the point of delivery or collection before signing for it. Report any transport damage to us within [X] hours/days so we can resolve it quickly.
Contact
Contact for delivery queries: [email] . [phone]