Privacy Policy
This Privacy Policy explains how TrailerMart collects, uses, and protects your personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
Information We Collect
- Contact details you provide via our quote forms, contact form, or WhatsApp.
- Order information such as purchase history, financing enquiries, delivery preferences.
- Website usage data collected automatically via cookies and analytics tools.
Why We Collect It
We use your information to respond to quote requests and enquiries, process and fulfil orders, arrange delivery, provide warranty and after-sales support, and, where you’ve opted in, send relevant marketing communications.
Who We Share It With
- Payment processors, to process payments securely.
- Delivery/transport partners, to arrange and complete delivery.
- Google (Merchant Center, Analytics) and Meta (Commerce, Pixel), for advertising and site-performance purposes, where you have not opted out.
We do not sell your personal information to third parties.
Your Rights Under POPIA
You have the right to request access to, correction of, or deletion of your personal information, and to object to direct marketing at any time.
Information Officer
Our Information Officer, responsible for POPIA compliance, is [name/role], contactable at [dedicated email].
Cookies
This site uses cookies for core functionality, analytics, and advertising. You can manage cookie preferences via the cookie banner or your browser settings.
Data Security & Retention
We take reasonable technical and organisational measures to protect your personal information and retain it only as long as necessary.
Contact
Questions about this policy: [email] . [phone]